Urweg Ordering Information

Bracelets Brooches Belts Pendants Earrings Rings Horns Torcs Necklaces Hair Pouches Ordering

So you'd like to order something from us? Well, best thing to do would be to send us an email and let us know your exact wishes. We like to have contact with our customers, so no "carts" here! Simply itemize each piece including sizes, styles and other variables. This is the quickest and best way to insure that your personal order is received, confirmed, and properly recorded. You may also order using snail mail or the phone.

Your Total: Prices listed are payable in US Dollars and include tax, so totals should be be easy to calculate. Just add each item plus your choice of shipping.

Shipping is $5 for all US Jewelry orders and takes up to 5 - 7 days to deliver. Priority Mail shipping takes 3 - 4 days and costs $10 per jewelry order. Express Shipping is $25 and takes 1 - 3 days to deliver from our rural community! Shipping charges for large or bulky items such as Horns, Knives, Birch Bark or Glass pieces are more!
We ship by US Postal Service, insured for the value of the contents.

Shipping to Canada starts at $15 for an non-insured parcel. Insured parcels to Canada start at $45. Large or bulky items could incur additional shipping costs.

Over Seas Mail service to most other foreign countries starts at $15 for regular non-insured Airmail for a parcel of Jewelry and takes about 2 - 3 weeks. Insured parcels start at $45, but take only about 1 - 2 week to deliver. Express Mail takes a week or less to most countries and runs $70. Large or bulky items such as Horns or Knives will incur additional shipping costs.

Payment: Once your order and pricing are confirmed, you may make payment by wiring the funds via PayPal to this email address (urweg@urweg.com).
Or, you can call us at 1-406-961-3225 (10 am - 6 pm Mountain Time) to give us your credit card info over the phone. We can accept Visa & MasterCard!
You may also make payment by sending cash, a check or a money order made out to Birte Nellessen to P.O. Box 322, Corvallis, Montana 59828.
A minimum deposit of fifty percent (50%) is required on all custom sized and/or commissioned work.
The balance may be paid before delivery or the order can be sent C.O.D. for an additional $10.

Foreign Customers: Payment may be made by PayPal to this email address (urweg@urweg.com) - please be sure to specify US $ - or by calling us at 1-406-961-3225 (10 am - 6 pm Mountain Time) to give us your credit card number. Alternatively, you may pay in U.S. Dollars by either Check or Money Order drawn on a U.S. Bank, or International Money Order. Canadian customers may use Postal Money Orders (in US $). International wire transfer are cost-prohibitive.

Notification of payments received will be sent by email. In the same way, you will also be notified of the date and delivery confirmation number when your order is shipped out. We ship all orders via US Postal Service.

Delivery time is usually 1 - 3 weeks after all details have been settled. Custom-made or -sized pieces may take longer. In-stock items usually ship out the next day, once payment has been received.

Return policy: We like for our customers to be pleased with their orders, so orders returned in good condition within 10 days of receipt will be refunded or exchanged less the shipping costs. This does not apply to custom sized or special order pieces which are made to your specifications and can not be returned! If returning an item, it is advisable to send it at least with delivery confirmation, if not insured. Refunds or exchanges will be issued within 10 days of receipt of item(s).

Returned Checks/Service Charges: Customers Checks which are returned unpaid for ANY reason will incur a $25 service charge.

Shortage & Damage Claims: Shortage & damage claims must be made within ten (10) days of receipt of shipment. Please inspect the package thoroughly and report any damage before you sign for it. Discuss damages with the Carrier as soon as possible.

Guarantee: All craftsmanship, and materials are guaranteed by URWEG for one year, under normal use and care.

We insure the satisfaction of our customers in a friendly and personable fashion.
We hope that you are pleased with our quality and selection as well as with each and every piece you purchase.
Prices, designs, specifications and availability of items listed on this web site

are subject to change without notice, so please verify first.
Many of the featured pieces are also available with different fixtures, i.e. broaches can be made into belt buckles etc. Please ask about any of your particular desires.
Most items are crafted for the individual customer as orders come in.
URWEG is continually expanding with new pieces of jewelry, please check back soon and watch us grow.

If you have any questions, comments or suggestions, please feel free to contact us.

Thank you!

Askjel & Birte

urweg@urweg.com
P.O. Box 322, Corvallis, Montana 59828

During certain times of the year, we are traveling the planet attending Events and visiting Holy sites.
We check our e-mail on a regular basis even when on the road.
Should we ever not get back to you, please assume a technical error and contact us again.

You can call us at 406 - 961 - 3225 .

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