Terms of Payment/Fees: Payment for purchases may be made in full when placing an order via PayPal service or by credit card. A minimum fifty percent (50 %) deposit is required on all orders. The balance, including any shipping or other fees, is due before shipment. Other arrangements may be made after a reliable, on-going account has been established. Personal or Business checks must be pre-printed with your Name, Address, Account and Telephone Numbers. All checks to be issued in U.S. Funds, drawn on a U.S. Bank made out to Urweg.
Foreign Customers: Unfortunately, our local Banks are unpredictable in fees charged to process Foreign checks (a side effect of living in a small Rural Community), so we have a policy of payment in U.S. Dollars by either Check/Money Order drawn on a U.S. Bank, or International Money Order. Alternatively, you may pay over the Internet using PayPal or call us to use your credit card.
Means of Shipment: Shipping charges will be added to all wholesale
orders. Orders shipped within the US will be sent via U.S. Postal
Service (USPS) with insurance, unless other arrangements have been
made. For international orders, please inquire for individual shipping
and insurance prices. You can also go to http://www.usps.gov
calculate the shipping services to your
particular destination from zip code 59828.
Shortage & Damage Claims: Shortage & damage claims must be made within ten (10) days of receipt of shipment. Please inspect the package thoroughly and report any damage before you sign for it. Discuss damages with the Carrier (UPS, USPS) as soon as possible.
Returned Check/Service Charges: Customers Checks which are returned unpaid for ANY reason will incur a $25.00 service charge. Upon receipt of a dishonored check the account will be placed on a "Cash Only" basis. Any or all orders may be suspended until accounts are put in order. This will be waived once the check and service charge have been cleared. Service charges may apply to unpaid/over due accounts.
and craftsmanship is guaranteed by Urweg for one year,
under normal use and care.